ICT-Empowered SMEs: Foresight Research and Practice Exchange of Digital Transformation
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【Published by】
China Academy of Information and Communications Technology ITU Acceleration Centre, China Branch of BRICS Institute of Future Networks ITU Regional Acceleration Centre
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【Complied by】
China Academy of Information and Communications Technology ITU Acceleration Centre, China Branch of BRICS Institute of Future Networks ITU Regional Acceleration Centre
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【Published in】
November 2025
Introduction of Foresight Research Brief
The foresight research brief addresses the critical challenge of enabling inclusive digitalization for Small and Medium-sized Enterprises (SMEs). While SMEs are vital for economic growth, their digital transformation is hindered by a persistent Triple Divide in technology access, financing, and skills. This report moves beyond a generic diagnosis to provide a concrete, strategic pathway for turning these barriers into a bridge toward a resilient and digitally empowered future.
The analysis reveals that isolated solutions are insufficient. Success in digital transformation requires a coordinated, ecosystem-level approach that simultaneously tackles the interconnected deficits in infrastructure, capital, and human capital.
Key Contributions of This Brief:
- A Systemic Diagnosis:
We provide a framework that models how challenges in technology, finance, and skills reinforce each other, creating a cycle of exclusion.
- A Dynamic, Five-Phase Roadmap:
The core of this brief is a practical, actionable roadmap that sequences interventions logically to build a self-reinforcing cycle of empowerment.
- Clarified Roles for Action:
We translate the vision into clear responsibilities for governments, financial institutions, technology providers, and SMEs themselves, enabling coordinated action.
In essence, this brief serves as a strategic compass for policymakers, industry leaders, and SMEs advocates. It combines rigorous environmental scanning with scenario planning to deliver an evidence-based framework for making strategic decisions today that will collectively shape a more inclusive digital tomorrow for SMEs worldwide.
Contact Information:
Download:
- ICT-Empowered SMEs_Foresight Research and Practice Exchange of Digital Transformation.pdf
